Codekeeper and Cyso Cloud: Building a Reliable Partnership

Codekeeper's search for a Netherlands-based cloud storage partner led them to Cyso Cloud, whose focus on data sovereignty and regulatory compliance matched their needs perfectly. The Cyso Cloud team was responsive and flexible throughout the setup process. 

"Your team created such a pleasant experience throughout the onboarding process. And the way you quickly addressed our special requests made everything so much easier for us," says Janca van Heerden, Project Manager at Codekeeper. 

About Codekeeper 

Codekeeper helps businesses protect themselves from software risks through effective escrow services. The company provides three main solutions: 

  • Software Escrow for traditionally installed applications 

  • SaaS Escrow for cloud software 

  • Continuity Escrow for third-party dependencies 

These services help businesses avoid disruptions when software becomes unavailable or fails. Major organisations, including NASA, PepsiCo, GE, P&G, and Daimler, rely on Codekeeper's protection. 

What makes Codekeeper stand out? 

Codekeeper guards all aspects of software — from source code and data to configurations and intellectual property. Our service includes: 

  • Integrations with over 50 development tools to automatically update stored assets daily 

  • Thorough recovery testing with verified certificates that guarantee successful restoration 

  • No-lawyer setup process that saves clients thousands of dollars in legal fees 

  • 24/7/365 event processing for support whenever clients need assistance 

  • Advanced security with AES256/512 encryption and multi-factor authentication 

Codekeeper services

Why did you choose a European cloud? 

Our escrow services handle highly sensitive client data and valuable intellectual property. Many enterprise clients, especially those in regulated industries, have strict requirements about data storage locations. For Dutch clients and European operations, our partnership with Netherlands-based Cyso Cloud ensures we offer compliant storage solutions that keep data within Dutch borders. 

How important is data location to your business? 

It's fundamental to what we do. Our clients trust us with their most valuable assets — the code and data that run their businesses. Many specifically tell us, "This must remain on Dutch soil," particularly for systems affected by GDPR. Using Cyso means we can be clear about where data is stored without complicated explanations about international transfers. 

The Partnership 

How does Codekeeper use Cyso Cloud? 

Each customer wanting their information to remain in the Netherlands receives their own credentials to a secure Cyso folder. They can then upload and store their recovery information there — knowing it meets their compliance requirements. 

What did you look for in a cloud provider? 

When selecting a cloud partner for the Netherlands market, we needed someone who matched our security standards. We also wanted a partner who would work with us to meet our clients' specific needs. 

How has Cyso Cloud's communication been? 

The Cyso Cloud team simply gets back to us when they say they will. After we sent our list of unusual setup requirements, we expected the usual back-and-forth delays, but they surprised us by solving most issues the same day. When we pointed out a few issues with their signup process, they didn't just acknowledge it, they fixed it right away. It's refreshing to work with people who actually follow through instead of just promising to do so. 

What do you appreciate about Cyso Cloud? 

The Cyso team has been supportive and responsive throughout our ongoing relationship. They've been a reliable partner in helping us meet our Dutch clients' needs. Their pricing is also more than fair if you consider the security and service they provide. 

Implementation 

How did your setup process with Cyso Cloud go? 

From the first exploratory email to sign up took us less than a month — we were sold on their solution pretty quickly. It's just that straightforward. After an initial security review, we had a demonstration where we explained what we needed. It was as simple as explaining our goal and their team making it happen. 

How did their team help during setup? 

Their technical team gave us direct access to engineers who understood what we were trying to accomplish. When we needed help, we got informed responses rather than scripted answers. We once requested an unusual storage configuration. Instead of saying no, they asked questions to understand our needs and delivered a solution that worked even better than what we originally asked for. 

Next steps 

What future plans does Codekeeper have? 

We're expanding our escrow services while maintaining our core principle: data location should comply with regulations and client requirements. Currently, we're implementing solutions with several Dutch clients using Cyso's storage. After verification of these implementations, we'll likely extend this approach to other European clients with similar country-specific needs. 

How will your relationship with Cyso Cloud develop? 

Cyso will remain our Netherlands storage provider. We've discussed potential business growth opportunities — they have clients needing escrow services, and we require reliable Dutch storage. We plan to document specific implementation examples demonstrating how our combined services address practical needs for Dutch companies requiring both local storage and escrow protection.